Energy Matters Forums

[Icarus]

Hi how can i tell if I am on the Net feed in tariff ? I just checked my usage on the EA website and I seem to be using a lot of power almost as though they are combining imports and exports , one day 18/05 /17 is showing 38kWh almost twice the year before .
I have the Landis + gyr E350 U3400 .
These are the reading I took this morning at 0845 ,
03 503 watts
04 502 watts
05 812.9 watts
07 140 watts
08 812.9 watts
The sticker on the meter says 1Ph. 3E OP1 , solar bonus but
on the Online Certificate Compliance Electrical Work it says for the installed Smart meter GSupply , Gross Solar ; OP 1 for the old meter removed it shows the watts imported and exported and Grooss solar , GSupply , GSullpy and OP1 .
The EA website account detail do not show my plan type its all very vague .

[melmik]

What a debacle. Our new remote read smart nett meters seem to be a waste of time.

Changeover in late Feb. First bill in March for Nov-Feb. Paid that. Next bill was due last week, didn't arrive plus no usage data on Origins website. Called them - technical issue plus 'we have reversed your last bill for unknown data reason and will issue consolidated bill soon'.

That bill appeared on website today. Zero detail, just a $ amount and saying it is an estimate. So obviously meters are not sending any data and nobody can get off their arse to read them.

Will not be paying until they provide actual bill. So back to ombudsman.

[melmik]

New bill appeared on Origin website, with data. Same total $ as dataless bill, but now reads actual rather than estimated. Previous bill on old meters appears on bill as 'reversed' twice on different dates. The most amazing thing is that the totals for the new meters are larger for the 23rd May than the meters actually display now. Usage is 16kW more, OPHW is 25kW more and solar export is 5kW over. Close enough for Origin I guess and close enough for me to just pay it and wait for next time. So 'actual' is a flexible word Origin uses to mean 'guesstimate'.

[GarnZ]

Well after hearing nothing on the meter change-over from EA decided to ring them.
They were very helpful saying that there are four options..
Only one of the options says that you are not "locked in". This option as well as others provide for installation and maintains the new "net" meter... There is a charge of $10 per month for this facility. Also, there is a Buy-Back allowance of 5.5C /for any excess supply they receive from my solar.

Oh! To arrange for a "NET" meter, you must contact NSW Solar Net Metering (1800 811 297) BTW they own the meter.

I somehow thought it would be better offer than this.
Now awaiting notification that new meter is installed????

RegardZ

[melmik]

Hi Garnz, sounds like Energy Australia are worse than Origin. Why would anybody pay $10 a month to 'maintain' their new meter?

Origin and some others are doing free installs, no monthly meter charge (yet), minimum of 6c per kW for exports (some plans are 10c) and no lock in. I'm certainly not Origins biggest fan, but for once they actually seem better. Oh, if you did go to Origin, you'd probably have to wait many months for a new meter.

That 1800 number is Energy Australia, and yes they technically own the meter thru their meter provider company, like most meters that have been changed over from distributor ownership.

[GarnZ]

Hi Melink, thanks for the reply, in fairness, the operator that took my query on "Why the $10?" snuggled with the question.
I suggested that this may be rent for the meter of which they maintain, she replied... YES!
I think it may really be some type of connection fee as well, that all participant must Pay.

I believe there is some Authority that is is going to sort a more equitable solution to this whole shambles!
I still think the supplier are involved in some sort of cartel!

Also, I'm not sure how this whole switching mechanism works on a NON-sunny day? what will be the minimal solar supply before cutting over to grid and what's the replenishing time when the sun returns.

RegardZ

[australsolarier]

origin still hasn't changed that elusive meter. received bill, 39$ credit for the last 3 months. mind you i am on the pensioner rebate that almost negates the "extortion fee". (there is no drawing of dirty coal power, 900kwh feeding in only) at least it will not cost me anything so far to be hooked up to the grid for an emergency bad weather period.
on a sideline, a working mate that had his meter changed over. went outside when the meter reader arrived and asked him what he was doing here, as the new meter was supposed to be able to be remotely read. the meter reader did not know what he was talking about.

[davidg]

on a sideline, a working mate that had his meter changed over. went outside when the meter reader arrived and asked him what he was doing here, as the new meter was supposed to be able to be remotely read. the meter reader did not know what he was talking about.

That only works if the infrastructure whatever it might be is in place to do it.

[australsolarier]

i got letters from origin saying that after the installation they will be able to read the new meters remotely and even switch from gross feed to net feed remotely. (not saying they do not need the infrastructure to do that)
origin also wrote they will install the meter before the change over. (still do not have it)
if they do not change it before end 2016 they will take contact with me. (they did not)
i changed the plan to a 10c net feed. and they did not change it. ( i suspect they probable have the excuse they will only be able to do that after installation of the new meter)
the bills of them are itemized in such a complicated manner, i get dizzy figuring out how they did it.
in the last bill the extortion fee was not even itemized, as if it does not exist, but was calculated.

yes and i agree, i am not a lucrative customer, they did not get any money out of me in the last 15 years.

[GarnZ]

Guess what? Austgrid finally installed a new Smart meter (6 July 2017)
Now all I have to do is find out how I read it?
See if I can manage a photo of meter...
[img]/Users/garnetcook/Desktop/IMG_1379.jpg[/img]
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RegardZ.