Hi from Victoria

Say g'day and tell us a little bit about yourself if you wish. If you have a wind or solar power system, big or small; flaunt its specs here!

Hi from Victoria

Postby gemini2544 » Thu Aug 30, 2018 6:53 pm

Hi all, I'm Doug & already have a 6.8Kw system (24 panels). It generates more power than we use, but the problem is I haven't seen a power bill, a credit payment or statement since the install process & all the extortion fees were paid almost 6 months ago.

Why no bills, credits or a statement, should I contact the retailer or let them work it out?
Thanks for any advise on the matter.

Doug
This month $0.00 nil payment required.
gemini2544
Solar Supporter
Solar Supporter
 
Posts: 6
Joined: Thu Aug 30, 2018 6:38 pm
Location: Wimmera, Victoria

Re: Hi from Victoria

Postby Gordon-Loomberah » Thu Aug 30, 2018 9:13 pm

Welcome to the Energy Matters Forums Doug :)

I think you should probably contact your retailer and ask why they haven't sent you any bills. How often should you be receiving them as per your contract?
http://gunagulla.com Loomberah weather and astronomy including live solar radiation intensity and UV + Gunagulla aquaponics, organic eggs and cherries
User avatar
Gordon-Loomberah
Community Moderator
 
Posts: 5735
Joined: Thu Sep 24, 2009 9:41 pm
Location: Loomberah NSW Australia

Re: Hi from Victoria

Postby davidg » Thu Aug 30, 2018 9:15 pm

Was all your paperwork done and was the info you needed to supply sent to the retailer?

If you have no bills the first steps is to call you retailer and ask why am I not getting any bills or if it is a private account, the smart thing to do is put aside money for the bill (really important) and just wait in VIC they can't back bill you for I think it's anything older than nine months if they have not sent you a bill at all.

However that also means if and when it does come you need to know you have the money, but you can ask for a payment plan as it's there mistake use the system against them, rather than letting them bend you over.

good luck.
SPS Standalone Power System/Hybrid specialist - Store the Sun!
SELECTRONIC SPMC482-AU, 8.2kW's of Arrays
Selectronic Certified AC-Coupled Fronius 8.2kW Inverter
1900Ah 48V Bank

An OTT Genset for a house.
PVOutput Stats

Sparkys light up your life :)
User avatar
davidg
Solar Crusader
Solar Crusader
 
Posts: 2051
Joined: Sat May 05, 2012 7:38 pm
Location: Dandenong VIC- *Really don't like Power Retailers at all.

Re: Hi from Victoria

Postby gemini2544 » Fri Aug 31, 2018 8:57 am

Thanks for the response guys, Yes all the paperwork & even a retailer credit setup fee of $68 was paid, I have a eConnect account and can see my daily usage & export but every time I visit my retailer account site on the net it shows all my details correctly but shows $0.00 Nothing to be paid. it's been like this ever since the solar went active.

$0.00
Payable Nil :lol:
This month $0.00 nil payment required.
gemini2544
Solar Supporter
Solar Supporter
 
Posts: 6
Joined: Thu Aug 30, 2018 6:38 pm
Location: Wimmera, Victoria

Re: Hi from Victoria

Postby davidg » Fri Aug 31, 2018 12:58 pm

gemini2544 wrote: but shows $0.00 Nothing to be paid. it's been like this ever since the solar went active.
$0.00
Payable Nil :lol:


No bill as I said keep putting aside the funds to cover and see what happens if goes on long enough you will come out way in front.

BTW if they try and do nasty things remember take no prisoners and don't waste time once you have given them a very limited period to sort it out go for EWOV.

I have never lost a case using them, saved me a lot of money and cost the retailer a lot more than they liked.
SPS Standalone Power System/Hybrid specialist - Store the Sun!
SELECTRONIC SPMC482-AU, 8.2kW's of Arrays
Selectronic Certified AC-Coupled Fronius 8.2kW Inverter
1900Ah 48V Bank

An OTT Genset for a house.
PVOutput Stats

Sparkys light up your life :)
User avatar
davidg
Solar Crusader
Solar Crusader
 
Posts: 2051
Joined: Sat May 05, 2012 7:38 pm
Location: Dandenong VIC- *Really don't like Power Retailers at all.

Re: Hi from Victoria

Postby gemini2544 » Fri Aug 31, 2018 1:06 pm

Thanks Dave, I've never meet a sparkie I didn't like.. :D
This month $0.00 nil payment required.
gemini2544
Solar Supporter
Solar Supporter
 
Posts: 6
Joined: Thu Aug 30, 2018 6:38 pm
Location: Wimmera, Victoria


Return to Introduce yourself

Who is online

Users browsing this forum: No registered users and 3 guests

new solar power specials