Is this allowed

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Is this allowed

Postby gyro » Tue Apr 29, 2014 5:16 pm

Hi Folks
I am writing this for my very good friend and neighbor who has recently had an ENERGY MATTERS system fitted to his home. He was happy to see his meter running backwards in the hope his electricity bill would be very minimal. As it turns out his bill for the last three months was bigger than before so we did some checking and it turns out the person reading the meter must have made a mistake as our findings were totally different and lucky for him he kept his original meter reading and kept a rather good daily log as well. Now because he is in dispute with Origin Energy they came and switched off his inverter putting a tag on it. They say the meter should have been changed at the same time as the installation of the solar system. My neighbor was told he had 12 months to get the meter changed and he was saving up to get it done.
My question is: Are they allowed to turn off and fit a tag to a system that does not belong to them?
Another thing! I believe Energy Matters should have quoted the new meter with the installation so this sort of kerfuffle does not occur. My neighbor is at whits end and awaiting advise from the Ombudsman on this.
Antonius
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Re: Is this allowed

Postby Tracker » Tue Apr 29, 2014 7:04 pm

..
Too Bloody Right mate.. ;)

The concept of spinning a meter backwards is technically NAUGHTY.. ummm Illegal

I know folk who are doing it, but they are on borrowed time..

The installer should have arranged for a meter replacement, UNLESS , you agreed to arrange that..

Where RU located..

and any energy authority can switch of a connection to the grid, if they think it poses a problem or is basically illegal.. :cry:

PS - If in Sidiney, I know a Level2 who might fit the new meter.. The issue for the naybor, is that he will likely end up on a TOU tariff.. that - is often the reason why people try to get away without changing the meter..
EM is pretty reputable.. It is not likely that they would have missed the meter UNLESS instructed that the customer would arrange it.. :roll:
,..
.
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Re: Is this allowed

Postby davidg » Tue Apr 29, 2014 7:46 pm

As Tracker says ............ All over ............. The regulations are clear on this in every state.
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Re: Is this allowed

Postby Gordon-Loomberah » Thu May 01, 2014 1:41 pm

Gyro, your neighbour will have been aware of this at the time of installation, but to close off this discussion, here is a response from Energy Matters:
A solar PV system can be switched on for a short time on the day of installation to check that it is operating correctly. Distributors require that the system then be switched off until the meter is changed over and they have completed any safety checks that they require. The revenue meter at each property is owned and managed by the distributor. The solar PV installer is not permitted to touch it. The distributor will change the meter and charge separately for this service. Energy Matters customers who require clarification or support with their PV installation can contact us on ...133786
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Re: Is this allowed

Postby Tracker » Thu May 01, 2014 5:30 pm

Gordon-Loomberah wrote:Gyro, your neighbour will have been aware of this at the time of installation.....


And there is a fair chance that he MAY have said that HE would arrange for the meter upgrade..
ie.... NO reasonable installer would do an install, without making the customer clearly aware of the next step, and I would suspect that the "Customer" considered that it was all working, and so why pay to change the meter.. :cry:
..
.
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Re: Is this allowed

Postby gyro » Thu May 01, 2014 5:37 pm

Hi Gordon
It is possible that my neighbor did not completely understand the situation, I do feel however to avoid this type of confusion the installer should have given the home owner written information regarding these rules, from what I gather they did not get any of that information. Personally I can't see the difference in driving an analogue meter backwards as opposed to driving a digital meter in reverse. Perhaps it is just a ploy by the energy suppliers to charge more for electricity based on time of day with their SMART METERS. Myself currently I changed to Click energy and they are giving me an extra 10 cents on top of the original 60 cents. When the 60 cent thingy drops off in 2016 unless there is a better deal forthcoming we will be going net and buying an electric car to take most of the excess so then a big petrol saver instead. My new earth generator is working well and made me an extra $320.00 last quarter so I'm thinking of making a bigger one. My "LG" upright washing machine does not like the solar system I have and is currently down on warranty with a dead computer are there any others out there with this problem?
Regards Tony
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